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Worry Free IT
We manage your daily IT operations so your team stops firefighting issues.
Security Pro
24/7 endpoint protection that blocks advanced threats before they strike.
Security Operation Center (SOC)
Detect and stop threats before they turn into a business crisis
Tiki-Taka PAY
Process transactions instantly with a secure, glitch-free gateway.
HITSM platform
Centralize all your IT assets, tickets, and vendors in one single dashboard.
AI Engineers
Deploy expert engineering squads to scope, build, and ship your AI projects.
Infrastructure Solutions
Cybersecurity Solutions
AI Solutions
Worry Free IT
We manage your daily IT operations so your team stops firefighting issues.
Security Pro
24/7 endpoint protection that blocks advanced threats before they strike.
Security Operation Center (SOC)
Detect and stop threats before they turn into a business crisis
Tiki-Taka PAY
Process transactions instantly with a secure, glitch-free gateway.
AI Engineers
Deploy expert engineering squads to scope, build, and ship your AI projects.
Infrastructure Solutions
Cybersecurity Solutions
AI Solutions
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- About us
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Professional IT services and infrastructure solutions for businesses. We provide reliable technology support and managed services.
About Datakom
Office
+371 67628888Sales
+371 67628888Service
+371 67442800
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- For clients
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HITSM platform
A unified, centralized, and secure IT infrastructure management platform
HITSM is Datakom’s IT infrastructure and service management platform that combines monitoring, resource optimization, and proactive IT management in a single environment. It is designed for organizations with heterogeneous (multi-vendor) IT infrastructures that require reliable, transparent, and efficient infrastructure control.
WHY
do companies chose HITSM?
Fast and flexible
Services are available exactly when you need them
Qualified specialists
Certified experts in servers and storage systems, virtualization solutions, operating systems, data networks, and security solutions.
Predictable and low costs
Costs are easy to forecast throughout the service period. You don’t need to maintain or train in-house IT specialists for all your systems.
Business continuity
Monitoring, maintenance, and incident resolution are carried out simultaneously across multiple locations throughout Latvia.
Quality guarantee
An ISO 9001, 14001, and 27001 certified service provider. Services are delivered based on ITIL principles and backed by professional liability insurance.
HITSM Service Package
Selected Service Level
+ Additional Service Tokens
+ Implementation Service
HITSM PLATFORM IMPLEMENTATION SERVICE
As part of the service, we will
Audit your managed equipment, create an inventory, and build a core asset database
Prepare initial recommendations for priority actions
Connect and configure the monitoring system
Review your latest data backups and backup creation policies
HITSM Service Package
Selected Service Level
+ Additional Service Tokens
+ Implementation Service
SERVICE PLATFORM PURCHASE
Choose the HITSM service package license and service level that best fits your needs.
The service package license is valid for 12 months from the date of purchase.
Payment for the HITSM service package can be made monthly (in 12 equal installments). If paid in a single upfront payment, a significant discount applies.
The implementation service fee must be paid within 30 (thirty) days after the service is completed.
If you require additional services or higher service volumes, you can purchase service tokens.
WHO IS HITSM DESIGNED FOR?
The platform is ideally suited for
Medium and large enterprises
Organizations with heterogeneous IT infrastructures (multi-vendor solutions, multiple platforms)
Companies using technologies from different vendors
Businesses that want to reduce incidents and ensure business continuity
FREQUENTLY ASKED QUESTIONS (FAQ)
Contact us
Fill out the application form and our specialist will contact you within 24h
Professional IT services and infrastructure solutions for businesses. We provide reliable technology support and managed services.
SIA Datakom
Maldugunu iela 2, Marupes novads, Marupe, LV-2167, LV 40103142605
AS Luminor Bank Latvian branch, RIKOLV2X LV69RIKO0000080227272
Office
Marketing
+371 67628888
Datakom products
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Cybersecurity Solutions
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